WHY THE NUMBERS
MATTER
In 2024, CloseSimple played a pivotal role in reshaping how title and escrow companies operate, communicate, and secure transactions. Through innovative automation and cutting-edge solutions, CloseSimple helped businesses save time, improve client experiences, and fortify their fraud prevention strategies.
By empowering title companies to focus on their clients, we’ve made the closing process more seamless, secure, and stress-free.
Let’s dive into the numbers and uncover what they mean for the title industry.
Nearly 1,000,000
Files Processed
Every file represents a client’s journey toward homeownership, a refinance, or a property transaction. In 2024, CloseSimple helped process nearly 972,368 files, saving title companies an estimated 30–60 minutes per file. That translates to 486,000+ hours of time saved— or over 29,160,000 minutes— time that would otherwise be spent on manual tasks like sending emails, providing updates, and juggling paperwork.
By automating file-related workflows, CloseSimple allows title professionals to focus on what matters most: delivering exceptional service to their clients. Instead of worrying about mundane tasks, teams can spend their energy fostering relationships, addressing unique client needs, and growing their business.
This means CloseSimple automates operations, saving time, enhancing efficiency, and ensuring title companies deliver exceptional service effortlessly—making them look amazing across nearly a million transactions in 2024.”
6,811,415
Emails & Texts
Sent to Buyers,
Seller, Real Estate
Agents & Lenders
For title and escrow companies, automated communication touchpoints are more than just time-savers—they are transformative tools that redefine the customer experience. By eliminating repetitive tasks like sending manual updates, title companies can focus on what truly matters: building trust and delivering exceptional service.
Keeping buyers, sellers, real estate agents, and lenders updated seamlessly and professionally ensures that everyone involved in the transaction feels informed and confident. This reduces the back-and-forth questions that often bog down the closing process, saving time for your team and creating a streamlined, stress-free experience for your clients. Automation not only drives operational efficiency but also positions your company as a tech-savvy, customer-focused leader in the industry.
"These automated communication touchpoints mean we helped Title companies not only reduce repetitive tasks but also elevate the customer experience by keeping everyone updated seamlessly and professionally.”
24,818
Identities
Checked
Fraud prevention is critical in today’s real estate industry, and CloseSimple took a proactive approach by verifying 24,818 identities in 2024. This feature helps stop fraud before it infiltrates the transaction, offering title companies and their clients peace of mind.
By catching potential issues at the start of a transaction, title companies can avoid costly delays and risks. CloseSimple’s identity verification isn’t just a tool—it’s a safeguard that protects businesses and their clients from becoming victims of fraud.
"This means we helped title and escrow companies catch potential fraud early in the transaction—rather than right before the closing. By adding this critical layer of security, we're empowering our partners to protect their clients & their reputation, all while streamlining the closing process."
1,428,266
Portal Views
CloseSimple’s client portal was accessed 1,428,266 times in 2024, demonstrating the platform’s role as a go-to resource for buyers, sellers, agents, and lenders. Instead of calling the title company with questions or searching through multiple apps, clients could log into a single portal to check status updates, view documents, and more.
By consolidating these resources into one place, CloseSimple reduces client frustration and improves the overall closing experience. For title companies, this means fewer interruptions and more time to focus on other priorities.
"This means a reduced number of phone calls and eliminating the need for other third-party tools because CloseSimple helped Title & Escrow companies give buyers, sellers, real estate agents, and lenders a single place to get updates, share documents, and stay informed."
203,930
E-Signatures Received
In 2024, CloseSimple facilitated 203,930 e-signatures, powered by its integration with DocuSign. E-signatures streamline the signing process, ensuring documents are signed quickly and securely without the need for in-person meetings.
For title companies, this means faster closings, happier clients, and fewer logistical headaches. It’s one more way CloseSimple helps title professionals work smarter, not harder.
"This means CloseSimple empowers title companies to close faster, delight clients, and simplify the signing process—all while reducing logistical hurdles."
323,502
Tasks
Completed
CloseSimple automated over 323,000 tasks in 2024, taking the burden of repetitive busywork off title professionals. From triggering emails to updating status portals, these tasks were handled seamlessly by the platform, giving title companies the freedom to focus on higher-value work.
With less time spent on administrative duties, teams can prioritize client relationships, team training, and business growth. Automation isn’t just a convenience—it’s a game-changer for productivity and client satisfaction.
"This means CloseSimple freed title professionals from busywork, allowing them to focus on building client relationships, enhancing their teams, and growing their businesses."
81% of Tickets
Resolved within
24 Hours
These numbers reflect CloseSimple’s unwavering commitment to delivering exceptional support, ensuring title and escrow companies can operate without delays or disruptions. Fast resolutions mean fewer roadblocks, allowing teams to focus on delivering seamless client experiences and meeting tight deadlines with confidence.
This level of support not only reduces downtime but also empowers teams to stay productive and client-focused. By resolving issues quickly, CloseSimple keeps title professionals moving forward, ensuring that minor glitches never turn into major frustrations. It’s a testament to our dedication to being more than just a technology provider—we’re a trusted partner in your success.
"Our goal is simple: resolve issues before they become problems. With 81% of tickets resolved within 24 hours and an average solve time of just 3 hours. This means we’re committed to keeping our clients moving forward without missing a beat."
$1,000,000
Insurance on
Every Wire
Transfer through
CloseSimple
CloseSimple’s fraud prevention solutions include $1,000,000 in insurance on every wire transfer processed through the platform. This unparalleled protection ensures that title companies can focus on the closing process without worrying about fraud.
Paired with features like Early Scan—catching fraud within seconds of entering the title production system—CloseSimple gives title professionals confidence and peace of mind. Fraudsters don’t stand a chance when title companies partner with CloseSimple.
"This means title and escrow companies can have peace of mind on every transaction that goes through CloseSimple. By safeguarding transactions, we’re helping our partners protect their clients and their business—one wire at a time."
WHERE
WE GO
FROM HERE
Transforming the Industry,
One Transaction at a Time
CloseSimple’s impact in 2024 goes beyond the numbers—it’s about redefining how title companies operate and serve their clients. By automating workflows, enhancing communication, and strengthening security, CloseSimple empowers title professionals to focus on what matters most: their clients.
As we move into 2025, CloseSimple remains committed to driving innovation, elevating client experiences, and helping title and escrow companies succeed—one transaction at a time.
Ready to Join the Leaders of the Industry?
The most forward-thinking title companies are already using CloseSimple to stay ahead of the curve. Don’t get left behind. Let us show you how CloseSimple can transform your business and make you the title company everyone is talking about.
Click here to schedule a demo and see CloseSimple in action.
Built with Shorthand